Frequently Asked Questions
Before contacting us, please refer to our F.A.Q. page. There, you may find the answers to questions such as "Where do I pick up my furniture?", "How do I request In Home service?" and many more. If you are contacting us regarding a donation, please use this form instead.
If you have a question regarding product you have seen in store or on the website, please call the Cardi's Furniture & Mattresses location closest to you. Phone numbers and addresses can be found on our Locations page.
Customer Service (before Delivery)
• Are scheduling/rescheduling a delivery for an existing order
• Have questions regarding a recently placed order
• Have questions regarding our financing options
Please reach out to your sales associate. Their contact information is on your sales order, or feel free to call the location where you purchased.
Customer Service (After Delivery)
• Have questions or concerns regarding product in your home
• Need to schedule a service appointment for product in your home
• Have questions regarding a recent service technicians' visit to your home
Please select "Have a warranty or product question on previously delivered goods?" in the form below.
The after delivery Service Support Team is available Monday - Saturday, 7:30am - 6pm and Sunday 11am - 6pm.
If you have any questions regarding career opportunities at Cardi’s Furniture & Mattresses, please visit our careers page. There, you can research positions available at Cardi’s Furniture & Mattresses, Rhode Island Design Center and Ashley, as well as submit an application for employment. If you have any questions or concerns regarding a previously submitted application, please e-mail email@example.com.